Refund Policy
At MIT Solutions, we are dedicated to delivering high-quality digital marketing services that meet and exceed our clients' expectations. However, we understand that circumstances may arise where a refund may be necessary. Our refund policy is designed to ensure transparency and fairness for our clients. Please review the following terms:
1. Service Satisfaction Guarantee
We stand by the quality of our services. If you are not satisfied with the results of our services within the first 30 days of purchase, please reach out to us. We will assess your concerns and work diligently to address them. Our goal is to achieve your desired outcomes and ensure your satisfaction.
2. Refund Requests
To request a refund, please submit a written request within 30 days of the service delivery date. This request should include:
- Your name and contact information.
- A detailed description of your concerns.
- Any supporting documentation or evidence related to the issue.
Our team will review your request and respond promptly, typically within 5 business days.
3. Non-Refundable Services
Certain services may be non-refundable once they have commenced. This includes, but is not limited to:
- Custom web development projects.
- Marketing campaigns that have already been initiated.
These non-refundable services will be clearly communicated to you before purchase, ensuring you are fully informed.
4. Partial Refunds
In instances where services have been partially delivered or completed, a partial refund may be granted. The amount refunded will be at our discretion, based on the extent of work completed. We will provide a breakdown of the services rendered to justify the refund amount.
5. Processing Time
Once your refund request has been approved, please allow up to 14 business days for the refund to be processed. Refunds will be issued to the original payment method used during the transaction. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.
6. Modifications to the Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.
7. Contact Information
For any questions or concerns regarding our refund policy, please do not hesitate to contact us at:
MIT Solutions
Phone: 346-933-2125
Address: 24511 Stone Falcon Ln,
Katy, TX 77494
Location
Pakistan:
478-D, Block, Samanzar Colony, Johar Town, Lahore, Iqbal Town, Punjab
United States:
8363 NORWOOD DR, MILLERSVILLE, MD, 21108
Hours
I-V 9:00-18:00
VI - VII Closed
Payment we accept
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